Services Industry

The Service industry is an area that requires a different mindset to collections, unlike retail or wholesale debt where we are able to discuss any faulty parts or return of products purchased, the service industry requires a different set of skills when dealing with the debtors.  

In the service industry, collectors require excellent negotiation skills, not only that collectors require the gift of the gab to be able to resell your service to the debtor and sort out any disputes over the service provided, therefore a clear understanding of the debt is important to ensure a good outcome.

When collecting service industry debts it is good to make sure you give as much information as possible, with this information your collector will be able to talk to your debtor in regards to the debt.  Good communication between you and the collector is essential. 

Learn the key elements to making sure you get paid for the work you've done.

Haven't signed up yet? Really?! Well, here's what your missing out on...

  • Full Access to The Seven Steps to BCA Debt in your Business and the 7 Lesson in Accounts Management. +

    There are 7 steps that we walk you through, these steps build your accounts management system which ensures you get paid for the work you have done and you know your customers have the ability to pay you before you do any work for them. Read More
  • Terms and Conditions +

    We walk you through this process to ensure you have the ultimate Terms and Conditions, customised to suit your business. Read More
  • The Debt Recovery Blitz +

    Get your money back into your bank account, we will help you increase cash flow from within your debtors ledger. Read More
  • Core Policy Document Suite +

    You we give you a suite of documents designed to support your Accounts Management System, everything you need to raise your standards in customer service. Read More
  • Current Customer Induction +

    These are your business ambassador’s show them how you you are improving your systems and ultimately the service you provide them.
  • Collateral Update +

    Ok, this is all the annoying little jobs that need to be done, like update the website T&C and Privacy Policies. We have streamlined this for you and give you the html docs to get your web developers to upload. Read More
  • Secure your Assets +

    We help you determine if your business would benefit from the Personal Property Securities Register, which can put you on equal footing with secured creditors like the banks. Read More
  • Debtor Management 2.0 ??? +

    Make sure your customers have the ability to pay you before you have even done any work for them. Read More
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In a recent survey my clients
identified having a system for

Accounts Management

to be one of the top area's
they struggled with.
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